AARP Illinois toll free help line for DTV transition - – Rockford’s News Leader

AARP Illinois toll free help line for DTV transition



Chicago - Many Illinoisans may find that some of their TV stations are no longer available as they switch from analog to digital signals. To help educate older Americans and their families about the steps they must take to prepare for the transition, AARP is now operating a national DTV call center individuals may call for personal assistance.

"AARP is committed to providing relevant and important information to our members and their families to make this transition as easy and affordable as possible," said Bob Gallo, State Director for AARP in Illinois. "This toll free help line will provide trained operators to help folks get the information they need, as they prepare for the transition in their homes."  

Many older Americans depend on television for critical news and safety information, and may face significant challenges when television signals become exclusively digital. In conjunction with an ongoing education campaign, AARP has established a toll-free phone number consumers can call.

  • Individuals can call 1-877-698-8068 to speak with a trained operator who can answer their DTV questions.
  • Hours of operation are Monday through Friday from 7:00 a.m. to 9:00 p.m.


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