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Office Staff

At Rockford Heating & Air Conditioning, we offer a complete line of heating, ventilation, and air conditioning systems for both residential and commercial customers.  After a complete evaluation, we provide our customers with the information they need to make an informed decision.  From installation to follow up service and maintenance, you can depend on us for your comfort and satisfaction.

We are a Carrier dealer with a wide variety of products to choose from, let our experts help you customize a solution that's right for you.  Contact us for your free estimate.

Products we offer:

  • Forced Air and Hydronic air
  • High Efficiency Air Conditioners
  • Humidification Systems
  • Air Purification 

For Carrier Product Information: www.rockfordheating.com

Our service department is committed to providing professional, quick and courteous service.  With our team of highly trained and certified technicians the services we offer include:

RESIDENTIAL

  • 24 hour emergency service/365 days a year
  • Service of all brands of heating , air conditioning and related accessory equipment
  • Flat rate pricing / Price quotes before repair / payment at time of service
  • Phone consultations
  • Warranty work for processing
  • Complete and accurate customer service records

COMMERCIAL

  • 24 hour emergency service/365 days a year
  • Service of all brands of heating, air conditioning and related accessory equipment
  • Time and Materials Billing or Quoted Price Repairs
  • Preventative Maintenance Agreements Available
  • Phone consultations
  • Warranty work and processing
  • Complete and accurate customer service records

100% CUSTOMER SATISFACTION

COMFORT - Are you comfortable in your home or business?  If not, why not?  Is it too hot, too cold, drafty, noisy damp musty, etc.?  Our goal is total comfort for our customer.

QUESTIONS - We ask questions to help us understand all the aspects of your particular comfort needs.

CHOICES - The information you share with us will help to determine what is appropriate for your home or business application.  We provide information, offer suggestions and ideas specific to the individual needs of each customer to make an informed decision.  The choice is yours.

GUARANTEED - The quality of our work and our service is guaranteed.

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