The Illinois Tollway Customer Service Committee has recommended extending the period for customers to pay for toll violations.
The committee recommended giving customers 30 days to answer to each one of the three violation notice deadlines. Under those rules, customers would have 90 days after the initial notice to pay violations and the violations are sent to a collection agency.
Customers who miss tolls on accident can pay them online at www.illinoistollway.com or by mail within seven days. Unpaid tolls are violations after that grace period and if three violations occur within a two-year period, a notice is issued.
Right now, customers have a total of 56 days to pay violations after notices. Violations go up by $50 each if they are not paid within 21 days of the first notice and then again by $50 each if they are not paid after the second notice. A third notice carries additional penalties like driver's license and plate suspension and referral to a collections agency.
The deadline suggestions must be approved by the Illinois Tollway Board of Directors, who are expected to vote on the matter September 26. The committee expects the board to approve the measure and have the new deadlines go into effect by the end of the year.
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