Insurance company punished for improper disposal of documents - WREX.com – Rockford’s News Leader

Insurance company punished for improper disposal of documents

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LOVES PARK (WREX) - An insurance company faces a fine and other stipulations for improperly throwing away people's private insurance documents in Loves Park.

MetLife has been ordered to provide credit fraud protection for everyone affected by the mistake and has to pay a $75,000 fine to the State of Illinois Director of Insurance.

The former MetLife sales office on Reid Farm Road in Loves Park was found to have thrown away personal documents of clients in a dumpster outside the building without shredding them. It happened when the company was moving from one office to another. The story was a 13 Exclusive we brought to you back in January 2010.

Some of the documents found by 13 News included social security numbers, birth dates and account balances. Some sat in the dumpster for at least four days.

Many of the files belonged to a former agent, Fabian Seyller, who left the company in June 2007 after 24 and a half years. Seyller spoke to 13 News on the phone but declined to come on camera. He calls the incident "scary."

He says once he quit MetLife the files became the property of the company. Seyller claims he left about a thousand accounts in 17 filing cabinets. He says they should have been either shredded or sent to MetLife's long-term storage facility according to company policy.

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